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Returns and FAQs

FAQ

FAQS

Where are you located?

We are located near Montreal in Quebec, Canada.

Where do you ship?

We currently ship to Canada and the United States.

Are there shipping fees?

The shipping fees are calculated at checkout depending on your location.

 

Return and Refund policy

Thank you for shopping at The Barrel Box Boutique. If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days

  • The product is in its original packaging

    Products that do not meet these criteria will not be considered for return.

    Please contact us before you send the product:

  • By email: support@thebarrelbox.com

    Send the product with its original packing to:

    The Barrel Box Boutique 4230 Boul. St-Jean, suite 247 Dollard-des-Ormeaux, QC H9H 3X4 Canada

    Shipping charges

    Shipping charges incurred in connection with the return of a product are non-refundable.

    You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from The Barrel Box Boutique.

    Damaged items

    If you received a damaged product, please notify us immediately for assistance.

    Sale items

    Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

    Contact us

    If you have any questions about our Returns and Refunds Policy, please contact us:

    By email: support@thebarrelbox.com

BonhommeBarrelBox

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